Contact
Contact Parallel AI
Email support@withparallel.ai for product questions, account help, partnerships, security inquiries, and privacy questions related to Parallel AI.
Product support
For product questions or account help, include the workspace context, the Google Ads account area involved, and the outcome you are trying to reach so the request can be routed clearly.
Partnership questions
For partnership or commercial questions, include the team type, use case, and whether the conversation is about agencies, in-house teams, enterprise review, or Google Ads workflow support.
Security and privacy
For security or privacy questions, include urgency, relevant workspace context, and the type of review needed. Parallel uses this context to route account-access and data-handling questions.
Useful links
The security page explains Google sign-in, workspace account scope, and human approval. The privacy policy explains how Parallel handles product and account-related information.